Remote Junior Dispatcher for Non Emergency Medical Transportation (NEMT) Job at Non Emergency Medical Transportation, Remote

TFR4UU9rU3Fmc21NU1lHWHRyNkRybTFNd3c9PQ==
  • Non Emergency Medical Transportation
  • Remote

Job Description

Location: Remote
Schedule:  Form 8 am to 5pm EST (New York Time)  (8 hour shift), Monday to Friday with every other weekend availability.
Language: Speak English and Spanish.

RESPONSIBILITIES:
Scheduling: 
- You will schedule vehicles to pick up and drop off clients to their medical appointments 
- You will inform drivers of their assignments for the day and/or week. 
- You must be able to schedule last-minute trips requests and be sure the clients reach their appointments on-time.

Communication: 
- You will communicate with patients, healthcare providers, and drivers to ensure that everyone is aware of the schedule and any changes that may occur.
- You will be listening and speaking to people by dispatching software and phone. Your ability to listen, speak plainly and communicate effectively will be necessary. 
- You will work in a fast-paced environment and must be able to multitask, communicate effectively, and manage your time efficiently. 
- You must be organized, detail-oriented, and able to work well under pressure.

Handling Problems: 
- You will need to resolve any issues or complaints. Including scheduling conflicts, driver behavior, billing disputes, any vehicle problems.  
- You will need to be able to prioritize the most important situations and think quickly on your feet.
- You shound think ahead and anticipate potential problems, such as allowing extra time during stormy weather


Reporting: 
- You will maintain accurate records of all transportation requests, including patient information, pick-up and drop-off times, and billing information.


Monitoring Safety: 
- You will need to know about limits on how long drivers can work without rest and take that into consideration when making schedules.
- You need to decide the safest course of action, such as getting emergency help when a vehicle is involved in a roadway situation.
- Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards.

 

Job Tags

Full time, Shift work, Weekend work, Monday to Friday,

Similar Jobs

Compass Group, North America

DISHWASHER (PART TIME) Job at Compass Group, North America

Morrison Healthcare + We are hiring immediately for a part time DISHWASHER position.+ Location: Southern California Hospital - 3828 Delmas Terrace, Culver City, CA 90232. Note: online applications accepted only.+ Schedule: Part time schedule; Saturday and Sunday. 1:... 

Rapid Response Monitoring

Armed Corporate Security Guard Job at Rapid Response Monitoring

 ...in-office and reports to our facility on site in Syracuse, NY.About the RoleRapid Response Monitoring is looking for Armed Corporate Security Officers to maintain a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel... 

McCalls Catering & Events

Event & Catering Manager Job at McCalls Catering & Events

 ...Job Summary: The Event & Catering Manager at McCalls Catering & Events is responsible for coordinating and overseeing various events, including banquets, meetings, receptions, and other social or business functions. This role involves planning operational aspects, providing... 

KPFF Consulting Engineers

Modeling/Drafting - Civil CAD Designer (Civil 3D) Job at KPFF Consulting Engineers

At KPFF Consulting Engineers , we are more than just an engineering design firm . For over 60 years , we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges . Our...

Pella Products of Kansas

Lead Window and Door Installer Job at Pella Products of Kansas

 ...Come be a vital part of our team as a Window and Door Installer offering a premium product with a growing, mission driven company that offers a thriving culture, where our core values are at the top of our minds with everything we do. The Company: Pella Windows &...