Live Chat Support Representative Job at Laka Group, Danbury, CT

TGo5Y05FaXRmOEtMUm82VnM3bUhxRzFFd1E9PQ==
  • Laka Group
  • Danbury, CT

Job Description

This is a remote position.

As a Live Chat Support Representative at Laka Group SRL, you will play a crucial role in providing exceptional customer service and technical support to clients in the Civil Engineering industry. You will be the first point of contact for inquiries, troubleshooting, and assistance, ensuring a seamless and positive experience for our customers.

Responsibilities:

  • Respond to live chat inquiries promptly and professionally
  • Provide technical support and assistance to customers
  • Troubleshoot and resolve customer issues effectively
  • Escalate complex problems to the appropriate teams
  • Maintain accurate records of customer interactions

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous experience in customer service or technical support is a plus
  • Knowledge of Civil Engineering industry terminology is preferred

Qualifications:

  • High school diploma or equivalent
  • Proficiency in using live chat software and CRM systems
  • Basic understanding of technical concepts
  • Ability to work independently and as part of a team

Benefits:

Joining Laka Group SRL as a Live Chat Support Representative offers the opportunity to work with a dynamic team in the Civil Engineering industry. We provide competitive compensation, training and development opportunities, and a supportive work environment that values your contributions.


Requirements

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous experience in customer service or technical support is a plus
  • Knowledge of Civil Engineering industry terminology is preferred

Benefits

Joining Laka Group SRL as a Live Chat Support Representative offers the opportunity to work with a dynamic team in the Civil Engineering industry. We provide competitive compensation, training and development opportunities, and a supportive work environment that values your contributions.


Job Tags

Full time, Remote work,

Similar Jobs

Celerity Staffing Solutions

CNC Operator Job at Celerity Staffing Solutions

 ...CNC Operator 1st Shift Daily operation of CNC machines, safety/quality checks, maintaining fluids, performing wear offsets, removing debris from machine/work area and other related duties. Openings also for set up and programmer level positions, which obviously... 

C&S Wholesale Grocers

Meat Wrapper Job at C&S Wholesale Grocers

 ...Position Overview The Meat Wrapper is responsible for handling meat and meat products. Wrapper will weigh, wrap, price, and label...  ...Type : Full-Time Adhere to company policy through proper processing, preparation, and packaging of product Ensure that pricing on... 

Aramark

Catering Production Cook - Univ. of Virginia-Catering Job at Aramark

 ...items, adhering to strict food safety standards, and contributing to a dynamic and fast-paced kitchen environment. Benefits: Aramark offers a comprehensive benefits package to eligible employees, which may include: ~ Medical, Dental, and Vision Insurance ~401(... 

Johns Hopkins Medicine

New Grad RN - Med Tele Job at Johns Hopkins Medicine

 ...~1-hour lunch breaks ~ Resources: Charge Nurse and Resource RN out of the numbers for support ~ RISE Restorative Space (off unit...  ...Nurse Residency Program and then advancement and promotion for new grad nurses ~ Units with excellent staffing and great nurse/patient... 

Allied Universal

Security Guard - Armed CPO Hospital Detail Job at Allied Universal

Allied Universal, North America's leading security and facility services company, offers...  ...and customers we serve.As a **Security Guard -CPO Hospital Detail Patrol** in **Lakeland...  ...Learn more: aus.com/earnmore. As a Patrol Armed Officer with Allied Universal, you will monitor...