Job Description

Director of Product

 

The Director of Product at uShip is a strategic, data-driven product leader responsible for defining and delivering a multi-year product vision that drives business growth and creates value for shippers, carriers, and partners across our platform. As a key member of the senior leadership team, reporting to the CEO, this role oversees the full product lifecycle from discovery and strategy to execution and optimization while leading a team of experienced product managers and designers. This leader will partner closely with Engineering, Marketing, and Operations to align product initiatives with business objectives and ensure that the platform delivers measurable results.

Key Responsibilities

Lead Product Vision & Strategy

• Work with senior leadership to define and maintain a 3-year product vision aligned to company goals and evolving market needs
• Identify high-impact opportunities across product lines, informed by customer insights, competitive analysis, and industry trends
• Build and communicate a clear, data-informed product roadmap, balancing short-term delivery with long-term strategic bets 
• Lead the end-to-end product design vision and execution, including user research, UX/UI strategy, prototyping, and design system governance to deliver intuitive, high-impact experiences aligned with the product roadmap
• Champion experimentation and A/B testing for key conversion points (e.g., account creation, listing creation, checkout) to drive measurable business impact
• Develop strategies for compliance with WCAG, KYC, CCPA, GDPR, and other relevant frameworks
  
   

Product Organization Leadership

• Lead and mentor a team of product managers and designers, fostering a culture of ownership, curiosity, and high performance
• Establish and maintain product management principles, processes, and best practices to ensure consistent delivery across teams
• Partner with recruiting to attract top product talent and onboard new hires effectively
  
   

Product Development & Execution

• Translate business objectives into clear product requirements, prioritizing based on ROI, Total Cost of Ownership (TCO), and customer value
• Guide teams through product discovery, validation, delivery, and post-launch iteration cycles. Jump in as needed on any projects to bring to the finish line.
• Collaborate with engineering leadership to ensure timely, high-quality execution of initiatives and alignment on technical feasibility
• Ensure marketplace health by monitoring supply/demand balance, transaction success rates, and user retention metrics
  
   

Analytics & Optimization

• Define, measure, and report on key performance metrics, including platform conversion rates, engagement, and customer lifetime value
• Conduct competitive and market analysis to identify opportunities and threats, and adjust product strategies accordingly
• Maintain operational dashboards and reporting processes to track roadmap progress and product health
  
   

Stakeholder Collaboration & Communication

• Act as a central liaison between product, engineering, marketing, and operations, ensuring alignment and transparency
• Lead roadmap reviews and prioritization discussions with executives and stakeholders
• Manage tradeoffs across competing priorities, making informed decisions that balance customer needs and business objectives
  
   

Qualifications

• 10+ years of product management experience, including leadership of other product managers
• Proven track record of delivering complex, multi-sided platforms or marketplaces
• Strong analytical skills with the ability to make data-informed decisions and measure business impact
• Experience managing large-scale roadmaps and balancing competing priorities in a fast-paced environment
• Strong collaboration and communication skills, with experience working cross-functionally at the senior leadership level
• Familiarity with regulatory and compliance considerations for digital products
• Experience with Marketplace, B2C, or Transportation Logistics business models

Location: Austin, TX or Atlanta, GA. Remote first from those locations, but able to go into the office a few times a month.  

Salary: $180-220k base salary ($200 -250k+ estimated total comp)

*We are unable to consider candidates requiring visa sponsorship or transfer, including OPT and H-1B, now or in the future.
*We are not accepting applications from agencies or independent contractors at this time.

Why uShip?

uShip offers big-company benefits in a small-ish sized company because we really value and are committed to our people. There are even some extras that will surprise you.

• Remote or hybrid work options
• Monthly Wellness Reimbursements
• Home office Reimbursements
• Company paid meal delivery pass
• 100% Paid Health and Dental available
• 401(k) matching, no vesting
• Stock Options
• Pet Insurance
• Dog-friendly downtown office

Company Overview

uShip is the world’s first and largest shipping marketplace, making it quicker, easier, and more affordable to ship large or bulky items. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. From cars to cranes and furniture to freight, our straightforward and transparent platform helps people, businesses, e-commerce sellers, and multinational logistics companies ship with greater speed and efficiency. Customers save money and service providers make money using their empty cargo space – everyone wins!

We welcome diversity in all its forms, and believe we’re better collaborators, strategizers, and thinkers because of it. uShip is an equal opportunity employer. We are inspired to find candidates who embody our Core Values. uShip prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, age, parental status, national origin, disability, or veteran status. We celebrate our differences and are committed to creating an inclusive environment for all employees.

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