Job Description

Job Description: Chick-fil-A Dining Room Host and Cleaner

Position: Dining Room Host and Cleaner

Hours: 9:00 AM - 11:00 PM

Reports To: Operations Manager

Job Summary:

As a Dining Room Host and Cleaner at Chick-fil-A, you will be the face of hospitality in our dining area. Your primary responsibility will be to ensure our guests have an exceptional dining experience by maintaining a clean, welcoming, and friendly environment. Your role will involve greeting guests, assisting with their needs, and ensuring the dining area remains spotless throughout the day.

Key Responsibilities:

• Guest Interaction:

• Warmly greet guests upon arrival and ensure they feel welcomed.

• Assist guests with seating, answering questions, and providing menu guidance.

• Check on guests periodically to ensure their needs are met and they have a pleasant experience.

• Cleaning and Maintenance:

• Maintain cleanliness of the dining area, including tables, chairs, floors, and restrooms.

• Ensure trash is regularly emptied, and areas are sanitized according to Chick-fil-A standards.

• Perform routine checks to ensure cleanliness and address any issues promptly.

• Team Collaboration:

• Work closely with kitchen and front-of-house staff to ensure smooth service flow.

• Assist with restocking supplies and informing management of any inventory needs.

• Support team members in maintaining a positive and efficient work environment.

• Safety and Compliance:

• Adhere to all health and safety regulations to ensure a safe dining environment for guests and staff.

• Follow Chick-fil-A policies and procedures regarding cleanliness and guest service.

Qualifications:

• Customer Service Skills: Strong interpersonal skills with a friendly and approachable demeanor.

• Attention to Detail: Ability to maintain high standards of cleanliness and organization.

• Team Player: Ability to work well in a team-oriented environment.

• Time Management: Efficient and capable of handling multiple tasks during busy periods.

• Physical Stamina: Capability to stand for extended periods and perform physically demanding tasks such as lifting and bending. ( Capable of lifting 50 lbs and stand for about 8-10 hours daily)

Benefits:

• Competitive pay

• Employee meal discounts

• Opportunities for career growth and advancement

• Positive and supportive work environment

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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